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For learners

Student Code of Ethical Use

This code sets out the commitments we ask every learner to make when using Acadeosity Services. It helps keep learning honest, safe and respectful for everyone.

Effective: 8 October 2026  ·  Last updated: 8 October 2026

01Our shared commitments

As a learner, I will:

  • Be honest. Submit only my own work and follow my institution's academic rules.
  • Use guidance to learn. Use explanations, feedback and examples to build my own understanding, not to replace my own effort.
  • Use AI responsibly. Follow my institution's rules on AI, check what it tells me and acknowledge its use where required.
  • Respect others. Treat mentors, Academic Experts, other learners and staff with courtesy and respect.
  • Protect privacy. Not record, screenshot or share sessions, materials or other people's information without permission.
  • Show up prepared. Join sessions on time, share what I need help with and tell the team early if plans change.
  • Stay on official channels. Communicate and pay only through official Acadeosity or Unilearno channels.
  • Speak up. Report anything that feels unsafe, inappropriate or dishonest.

02Getting the most from feedback

  • Bring your own attempt, even a rough one, so that feedback can build on your thinking.
  • Make the changes yourself, in your own words.
  • Ask "why" and "how", not just "what is the answer".
  • Keep notes of what you learned so you can use it next time.

03Communicating respectfully

  • Be polite and patient in sessions and messages, even when you disagree.
  • Do not use offensive, discriminatory or threatening language.
  • Respect mentors' time: share your questions in advance and keep to session times.
  • Tell us if something feels wrong, rather than arguing in a session.

04Learners under 18

Parents and guardians help learners under 18 understand and follow this code. Mentors will never ask a young learner to keep secrets, move to private contact channels or meet in person.

05Staying safe online

  • Use only official Acadeosity or Unilearno channels for sessions and messages.
  • Never share passwords, your home address or other personal details in a session.
  • If anyone asks you to keep a secret, meet in person or move to private messaging, tell a parent and email [email protected].
  • You can leave any session that makes you uncomfortable and report it.

06Looking after your wellbeing

Learning should challenge you, not overwhelm you. If you feel stressed or anxious, talk to a parent, teacher or someone you trust, and tell your mentor if you need a slower pace. If you are in crisis, contact local emergency services or a helpline in your country.

07If the code is not followed

We start with a conversation wherever possible. Serious or repeated breaches may lead to suspension or closure of an account under our Terms of Use and Acceptable Use Policy.